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We'd like to recommend use our Frequently Asked Questions section to found out answer on your questions and save your time, while waiting for replay...
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General Service
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What company name will I be billed by?
Answer: Your credit card will be discreetly billed by "epoch.com", "ccbill.com" or "segpay.com". It is the same if you have paid by check. If you have chosen "pay by phone" option you will be discreetly billed by "gxbill.com"
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What is a Member or Subscription ID?
Answer: A Member or Subscription ID is a unique identifying number that corresponds to the membership/subscription that you have purchased. You will receive your Member/Subscription ID immediately after the purchase of a membership/subscription via the e-mail address that you provided on the payment page. You should always maintain a record of your Member/Subscription ID and should use this number in any correspondence with a Billing Support Representative. With this number a Billing Support Representative can view your membership/subscription history, the time it was purchased, the charges made, as well as the payment information used for the purchase.
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How does billing work on the Trial membership I purchased?
Answer: Our sites allow you to purchase a low cost trial membership that is good for two days . Trial memberships upgrade automatically to monthly membership plan unless you cancel within the trial period Please refer to the Terms and Conditions of the website that you joined for further information.
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Technical Issues
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Browser Settings
Answer: Our sites are designed with Internet Explorer users in mind.
1) Please make sure cookies are on:
It appears that your browser has cookies enabled.
2) Please make sure your javascript settings are turned on:
It appears that you have Javascript enabled.
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Firewall Settings
Answer: Please verify that your Personal Firewall settings are correct:
Firewalls, such as Norton Internet Security, are generally good things to have, but they sometimes interfere with our site. If you are behind a firewall contact your network administrator to see if you can have direct access to the internet from your computer. If you have a personal firewall, disable it while you are visiting our website, and turn it back on when you leave.
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Adware Information
Answer: Adware can hijack your internet browser and may prevent you from accessing our websites properly.
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Video Plug-ins
Answer:
Windows Media Player- Is a technology that produces streaming video and audio files. The WM player will play most types of movies including its native Advanced Streaming Format (ASF), WAV, AVI, Quicktime and RealOne formats. A good all-around choice.
Quicktime- An audio/video technology developed by Apple, but can also play on any PC. Its versatility and quality of playback are outstanding and its ability to compress large movies into small files is remarkable. You don't need the professional version to watch video, just download the free one.
RealOne Video- A streaming technology developed by RealNetworks for transmitting live video over the Internet. RealVideo uses a variety of data compression techniques and works with both normal IP connections as well as IP Multicast connections. You don't need the professional version to watch video, just download the free one.
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Other
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Why Japanese porn is censored?
Answer: Porn was first seriously restricted in Japan in the Meiji Era, when materials deemed “injurious to public morals” were banned. After Japan’s defeat in WW2, American occupation authorities changed many of Japan’s laws to guarantee freedom of speech and expression. Sadly, the occupation authorities decided that the pre-existing law regarding pornography didn’t need to be changed. It has remained in effect to this day. While the 60 years after World War II saw the acceptance of uncensored pornography as freedom of expression in the West, Japan continued to consider it “injurious to public morals.” One still cannot legally buy a movie featuring fully visible hardcore action. The uncensored Japanese porn that exists does so because 1) It was made for foreign export, or 2) It was illegally produced/uncensored.
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